Customs officials launch helpline to expedite delivery of Postal Dept, COVID-related emergency shipments
The Government today said that the Postal department in collaboration with Customs authorities has started helpline to facilitate speedy delivery of COVID-related emergency shipments.
During the second wave of Covid 19 pandemic, Department of Posts has been facilitating clearance, processing and delivery of Covid related emergency shipments like oxygen concentrators, equipment and medicines received through post from abroad. Ministry of Communications said, Department of Posts has issued a public notice in this regard.
The customers, who are expecting to receive any shipment sent through Post from abroad, can send details of their consignment such as Name, mobile number, e-mail ID, Tracking ID and delivery address on e-mail address – email@example.com or firstname.lastname@example.org.
The Ministry said, the customer can also send the details through WhatsApp to the Nodal Officers. The mobile number of nodal officer, Arvind Kumar is 9868378497 and Puneet Kumar is 9536623331.