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NHAI issues guidelines to ensure service time of not more than 10 seconds per vehicle at toll plazas

National Highways Authority of India, NHAI has issued guidelines to ensure service time of not more than ten seconds per vehicle even at peak hours at the toll plazas on the National Highways.

The new set of guidelines will ensure seamless flow of traffic at the toll plazas by not allowing vehicles to queue up more than 100 metres.

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In a statement, NHAI said, in most of the toll plazas, there is no waiting time after mandatory 100 per cent Fastag.

It said, if there is queue of waiting vehicles of more than 100 metres due to some reason, the vehicles will be allowed to pass without paying toll till the queue comes within 100 meters from the toll booth.

A yellow line at a distance of 100 meters from toll booth will be marked in each toll lane. It said, NHAI values the time of commuters and is committed to provide them safe, smooth, and seamless journey on National Highways

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