Singareni: Improved services to CMPF clients with digitization: Records should be made available online: Director N. Balaram

Mr. N. Balaram, Director (Personnel, Finance, P&P), Singareni, said that every record in the CMPF organization needs to be digitized so that the Coal Mines Provident Fund (CMPF) can provide better services to all its clients.

Members of the committee set up by the CMPF trustees on the digitization of CMPF records held a meeting via video conference on Thursday (January 6). Director Shri N. Balaram said that CMPF wants to further streamline its services by adopting new technology. It is suggested to hire services from reputed technology companies for this.

The CMPF currently has 4 lakh employees and 6 lakh pensioners, of which 90,000 are from Singareni, the director said. All of them want the services to be transparent and beautiful without any delay.

Being able to provide services online will alleviate client problems. For this, clients will be required to assign account numbers in numeric format. He said digitization of records would be possible with the help of technically skilled employees.

“We are providing better services to the employees through ERP-SAP in Singareni and are ready to provide the required technical assistance to the CMPF,” he said.

The meeting was attended by Western Coal Fields Director (Personnel) Dr. Sanjay Kumar, BCCL Director (Personnel) Shri Mallikarjuna Rao, CMPF senior officials Shri AK Sinha, Shri Abhijit Paul, GM (Coordination) from Singareni Bhavan, Shri K. Surya Narayana (Coordination). T. Shri Ram Kumar, DGM (IT) Shri Hariprasad, GM (Personal Welfare, CSR) Shri K. Basavayya from Kottagudem and others participated