RBI launches UPI123pay and 24×7 helpline for digital payments in Mumbai

RBI yesterday launched UPI for feature phones called UPI123pay. RBI governor Shaktikanta Das launched the UPI123pay and also launched a 24×7 helpline for digital payments in Mumbai.

This new initiative by RBI will facilitate use of UPI with text and allow feature phone users to seamlessly perform various financial and non-financial transactions. The 24×7 helpline will give an opportunity to provide solutions to various queries about digital payments.

There are more than 40 crore feature phone users in India and they are not able to use digital payment solutions. Considering this fact RBI has launched the UPI for feature phones. There is server side common library which enables the user to do digital payments.

For this facility internet is not required and it can be used in various languages although initially it is available in Hindi and English. User will have to link his bank account with the feature phone and will have to set a UPI pin with the details of the debit card.